Careers

Temporary Customer Service Representative – Remote

To apply: CLICK HERE.

Please use your email address to create a Username. Then, click “Create New Account” and fill out the application. If you’re a current or former employee, your username is your company username.

Temporary CSR – Remote - Job Description

ABSI, a member of the ACSI family of companies is looking for 100+ new telephone agent positions for a brand new project regarding- CO-VID 19 Vaccine Scheduling, starting immediately.  Both work from home (remote) and call center office positions (located in Nashville) are available. Pay starts at $12 per hour with raise potential!  Full-time, Part-time, daytime and weekend shifts available. Bi-lingual is a plus! Must be a TN resident.

Our ideal candidate is…..

  • Dynamic, patient and sociable individuals who want to feel good about logging into work daily
  • Driven to provide the best customer service to customers
  • Technically savvy – able to navigate basic computer software and is willing to help a large volume of customers over the phone
  • Passionate about the Customer Experience

Responsibilities:

  • Delivering the highest level of customer service – at all times
  • Receiving (and handling!) a large number of inbound calls each day, regarding the scheduling of the COVID-19 Vaccine
  • Effectively communicate provided information to the caller related to the COVID-19 Vaccine
  • Maintaining accurate, quality documentation of each and every call
  • Participate in a 1-day (paid) virtual training

Qualifications:

  • Must have a high school diploma or GED
  • Must be able to pass a background check
  • Must be a Tennessee resident
  • Strong interpersonal and communication skills
  • High integrity & professionalism, a team player!

To apply: CLICK HERE. Please use your email address to create a Username. Then, click “Create New Account” and fill out the application. If you’re a current or former employee, your username is your company username.

Why Work
for ACSI?

ACSI has placed in the top 10 of The Tennessean’s Top Workplaces, including #1 in 2016, every year for the past 4 years. ACSI was also named to Nashville’s Top 20 Workplaces on Zippia.com in 2018. ACSI is a family-owned business that believes the employees are ACSI. Without them, this is just an idea.

Better Business Bureau
The Tennessean Top Places to Work 2014-2017
ACA International
2018 Best Places to Work in Nashville - Zippia
2013 Best Places in Collections - InsideArm Logo

Potential Benefits Include:

  • Medical, Dental and Vision Plans
  • HSA (Health Savings Account)
  • 401(k)
  • Short and Long Term Disability
  • Life Insurance
  • Flexible Scheduling
  • Paid Time Off Program
  • And much much more!