About Us


ACSI will provide continuous improvement for the benefit of our clients, employees and the company and we will treat everyone in a fair and friendly manner with dignity and respect.

Automated Collection Services, Inc. (ACSI) was established in 1988 as an accounts receivable management company.

ACSI provides total recovery management services to the higher education, healthcare, government, and financial markets on a national basis.

  • A+ BBB rating
  • BBB Torch Award Winner for Ethics in 2022
  • Voted The Tennessean’s Top Work Places 2014 – 2022
We are also active members and participants in local and nationwide professional affiliations such as:

  • ACA International (ACA)
  • Society of Corporate Compliance and Ethics (SCCE)
  • Tennessee Collectors Association
  • Health Care Compliance Association (HCCA)
  • Healthcare Financial Management Association
    • Gulf Coast Chapter
    • Tennessee Chapter
Better Business Bureau
BBB Torch awards for ethics badge
MultiYearBadge for Tennessean to places to work<br />
Located in Goodlettsville, Tennessee – right outside of Nashville. ACSI is licensed nationally and operates from its newly remodeled corporate headquarters. This custom build-out call center and collection facility provides the expansion capacity necessary to keep pace with ACSI’s projected growth. Located near a large labor pool of qualified U.S. workers, ACSI is ergonomically practical, ecological- and employee-friendly. We also employ Spanish-speaking Recovery Agents and have the ability to utilize external translation services should they be required.