About Us


ACSI will provide continuous improvement for the benefit of our clients, employees and the company and we will treat everyone in a fair and friendly manner with dignity and respect.

Automated Collection Services, Inc. (ACSI) was established in 1988 as an accounts receivable management company.

ACSI provides total recovery management services to the higher education, healthcare, government, and financial markets on a national basis.

  • A+ BBB rating
  • Voted The Tennessean’s Top Work Places 2014, 2015, 2016 & 2017

We are also active members and participants in local and nationwide professional affiliations such as:

  • ACA International (ACA)
  • Society of Corporate Compliance and Ethics (SCCE)
  • Tennessee Collectors Association
  • Health Care Compliance Association (HCCA)
  • Healthcare Financial Management Association
    • Gulf Coast Chapter
    • Tennessee Chapter
Better Business Bureau
The Tennessean Top Places to Work 2014-2017
ACA International
2018 Best Places to Work in Nashville - Zippia
2013 Best Places in Collections - InsideArm Logo

Located in Nashville, Tennessee, and licensed nationally, ACSI operates from its corporate headquarters adjacent to the Opryland Hotel. This 25,500-square-foot, custom build-out call center and collection facility provides the expansion capacity necessary to keep pace with ACSI’s projected growth and is located near a large labor pool of qualified U.S. workers and is ergonomically practical, ecological- and employee-friendly. We also employ Spanish-speaking Recovery Agents and have the ability to utilize external translation services should they be required.