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Friday, January 19, 2018


ACSI understands the environment in which our clients must manage their accounts receivable and has the experience and expertise to assist them in meeting their recovery goals.

ACSI focuses on debt collection markets in which we have the demonstrated experience and proven performance to give our clients an additional edge in attaining higher recoveries: higher education, healthcare, government, and financial. This list is not intended to suggest that we favor one market vertical over another; rather, it is a list that shows we know our capabilities and where our strengths are. This is important to our current and potential clients who would like to know they are working with experts, not generalists. When it comes to assigning their accounts receivable portfolios, they’ll have the confidence that those accounts are in the hands of a professional agency with the expertise to extract the most value on their behalf.

  • Higher Education - Higher education institutions and related creditors seek to provide the up-and-coming generations with the skills and tool kits with which to enter society as productive members and as contributors to the disciplines on which they focused while attending school. Many students take loans to attain their higher education credentials, but not all can pay them back in the time frames required by their promissory note terms. In addition, some students do not clearly understand the financial obligations to which they have committed themselves. ACSI has developed a higher education loan debt recovery package designed specifically to assist former students in selecting the best option to resolve their delinquent loans and other obligations. At the same time, colleges and universities, guarantors, and private lenders can depend on ACSI to represent them professionally in a high security environment while providing excellent recovery services. Read more about this topic here.
  • Healthcare - Healthcare providers across the U.S. face some unique challenges: They must adapt to the changing U.S. healthcare system — the Patient Protection and Affordable Care Act (PPACA); reductions and/or restrictions on payments and procedures eligible for payment by the Centers for Medicare & Medicaid Services (CMS) and private insurers; and the high-velocity, data-driven audits of healthcare provider Medicare and Medicaid claims conducted by CMS’ Recovery Audit Contractors. At the same time, they must continue to pursue their mission to provide accessible and quality healthcare services. ACSI has developed a healthcare debt recovery package designed specifically to assist healthcare providers in recovering their accounts receivable in a compliance oriented environment and contributing directly to their bottom line. Read more about this topic here.
  • Government - Government budgets are directly impacted by the receipts generated from taxes and fees required to provide the services that citizens rely upon and expect. Governments must also fund the infrastructure to maintain a civil society, which requires levying fines against citizens who violate community and social compacts. If citizens do not pay their taxes, fees, or fines, then governments need to pursue those accounts receivable. Many governmental entities are turning to third-party receivables management companies to recover delinquent accounts as a fiscally prudent and effective means to recover the missed revenue that strains their budgets. ACSI has developed a government comprehensive debt recovery package designed specifically to assist governments in recovering the accounts receivable they are owed. Read more about this topic here.
  • Financial - Financial businesses are primarily for-profit entities that have recovery needs across the entire revenue management cycle. Depending on the status of your accounts receivable — current receivables requiring collections that target delinquent payment strategies and aged receivables requiring collections that target payments that are past due until purchased by a debt buyer — the timing and sequence of collection services performed are critical to achieving successful recoveries. ACSI has developed a financial debt recovery package designed specifically to assist financial institutions, debt buyers, utility companies, and retailers in recovering the accounts receivable they are owed. Read more about this topic here.