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Wednesday, November 22, 2017

Tonia Brown

Tonia Brown Has the Right
Combination of Experience
and Expertise to Ensure that
ACSI’s Administrative Services
Personnel Have the Right
Recruiting and Client Customer
Service Skills Necessary to
Produce an Administrative Edge
for Our Clients.

Tonia Brown has experience dating to 2001 in a debt collection environment. She joined ACSI in 2008 as a Recovery Agent and was subsequently promoted to Human Resources Manager and Vice President of Administrative Services due to her knowledge of collection operations and management and interpersonal skills. Tonia directs and is responsible for all aspects of ACSI’s corporate administration services that support ACSI’s business units and market verticals, including a wide variety of general support activities -- such as client outreach, event coordination and planning, insurance and bonding coverage, correspondence processing, etc. -- on a company-wide basis in addition to specific administrative support for client-specific projects. Prior to joining ACSI, Tonia held various positions as Recovery Agent, Team Leader, Trainer, and Department Manager for Perot Systems; Insurance Representative for Transcend; and Agent’s Assistant for Buddy Lee Attractions.